Stuck? We’ve got you.

I didn’t get the password reset email

• Double-check the email address for typos.
• Check Spam / Junk / Promotions.
• Wait 2–3 minutes and try again.
• If you’re on a school email, it may block external mail. Try a parent email.

You can start from the Welcome screen: /welcome

My class code is wrong

• Class codes are case-sensitive. Type it exactly as shown.
• Remove extra spaces at the start or end.
• Check your email for the newest class code message.

Still stuck? Contact support below and include your class code + email.

I can’t sign in

• Make sure you’re using the same email you signed up with.
• Try “Forgot password?” and set a new password.
• If you’re on a shared device, sign out of any other accounts first.